Our Guarantee

At The Floating Squirrel, we proudly stand behind the quality of our products and services.
If you are not satisfied with your purchase, simply contact Customer Care at ddscarberry@gmail.com within 10 days of receiving your order, and we’ll work with you to make it right.

Our Commitment to Quality

All The Floating Squirrel products are made-to-order using the best materials available and produced with state-of-the-art equipment.
We take great pride in delivering exceptional products that meet or exceed your expectations.

What We Cannot Guarantee

While we are committed to your satisfaction, certain issues are beyond our control. The Floating Squirrel cannot be held responsible for:

Spelling, punctuation, or grammatical errors submitted by the customer
Low-quality or low-resolution images uploaded by the customer
Design errors introduced by the customer during the creation process
Mistakes in user-selected options such as product type, color, or size

Your Responsibility

Please carefully review your designs, spelling, images, and selections before submitting your order.
In order to keep our pricing competitive and pass savings on to you, The Floating Squirrel does not proof or edit customer-submitted designs before production.

Thank you for trusting The Floating Squirrel!